Transforming the Patient-Provider Experience
Big changes are under way in the American healthcare industry, with what should be positive outcomes for patients and providers in the long-term. Attracted by the industry’s gigantic share of the U.S. economy and the enormous potential for gains through innovation, at least one major U.S. bank has joined the ranks of venture capitalists,...
Whether or not one agrees that additional regulations are the best solution to the healthcare issues concerning Americans, it’s clear that more regulations are on their way. For industry innovators who lean in to these changes, we believe the prospects for longer-term success are promising, even groundbreaking. The challenge is finding the...
Exploring the journey to becoming a patient-centered organization, Loyale Healthcare and a nationwide healthcare provider client recently presented to a gathering of industry leaders in Finance, Accounting and Revenue Cycle Management. The principles this provider applied to its patient financial engagement initiative represent a proven roadmap...
90% of Americans use the Internet, but only 25% use the patient portals offered by most hospitals. This digital disconnect impacts patient experiences and provider performance, but there is good news for providers who act to deliver rewarding online experiences.
Surprise medical bills are red-hot for regulators and legislators, even the president. Despite the challenges of finding a solution, there’s some good news for providers and their patients.
Surprise medical bills have been a big problem for patients and consumers. The government is about to turn it into a problem for healthcare providers…now what?
The trend of patient consumerism has gained a lot of steam in recent months, bolstered by administration policy proposals to force providers into more patient-friendly behavior. Successful providers must find the will to take the future into their own hands.
{% video_player "embed_player" overrideable=False, type='scriptV4', hide_playlist=True,...
Recently proposed new rules from two agencies of the U.S. Department of Health and Human Services are welcome signs of the healthcare industry’s inevitable inclusion with the rest of the consumer-driven U.S. economy. HHS’s rules represent a start, but patients are expecting much more.
Patients are setting the bar higher than ever. They are demanding not only more transparency into hospitals’ clinical performance, but also greater convenience in all aspects of how they plan and pay for care. The shift to patient-driven revenue streams has introduced many new challenges for providers—but it has also created opportunities for...
Improving the financial dimension of the patient experience wasn’t a lifelong goal for me, and I didn’t start as a result of one single event. In fact, it was something of an accident that I took my career in this direction. But after I found myself on this path, I realized it was a goal to which I would be proud to commit my life. Here’s how...
