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The Patient Experience
Why Loyalty ?
The Journey
About Loyale
Our History
Loyale In The News
Loyale Videos
Careers
Our Platform
Contact Us
Partners
Resources
The Journey
Transforming the Patient-Provider Experience
Written, edited and curated by Loyale founder Dan Peterson, The Journey explores ideas and innovation to enrich the patient-provider relationship
Haven Shuts Down But Disruption Thrives
Healthcare in the 2020s: The Consumer Rules
Is Amazon’s Expanding Push into Healthcare Anything for Health Systems to Worry About?
For Legacy Healthcare Providers, The Retail Threat Keeps Getting Bigger
While Hospital Margins Shrink, Leaders Search for More Sustainable Operating Models
What Healthcare Needs from the New Administration & What It Will Probably Get
While Hospitals Fight COVID-19, The Competition is Getting Serious
COVID-19, a New Administration, and a Changing Marketplace. Now What?
Health Systems, COVID-19 and the Redefined Healthcare Landscape in 2021 and Beyond
The Future for Virtual Health Care in a Consumer-Driven Marketplace
The Trends Defining Healthcare’s Next Normal. The Hospital Financial Model They Require
Patients Love Virtual Health. Digital Financial Engagement Makes it Better.
Surprise Bills are in the Headlines Again. Let's Solve the Problem
The Long-Term Impacts of COVID-19 on Healthcare Are Becoming Clear
4 Changes Healthcare Providers Must Embrace for Success After COVID
COVID-19: Healthcare Consumerism’s Tipping Point
Healthcare Affordability is More Than a Problem. It’s a Crisis
Virtual Health Demands Virtual, Affordable Patient Payment
In Healthcare, All Signs Point to Digital Transformation
Healthcare’s COVID-19 Response Is a Window to the Industry’s Future
Financial Agility is Essential to Healthcare’s Post-COVID-19 New Normal
COVID-19 and the Growing Demand for Healthcare Transparency
Healthcare’s COVID-19 Secret Weapon – Innovation
Financial Recovery for Health Systems is at Least a Year Away. Going Digital Can Accelerate It
Five Critical Operational and Financial Capabilities Required for Healthcare’s Financial Survival
CFO Playbook - Turning Financial Trauma into Transformation
To Recover After COVID-19, Healthcare Providers Must Advance Tools for Patient Self-Help
Healthcare’s Post-COVID-19 Margin Recovery Plan: Permanent Digitally-Enabled Cost Take-outs that Win with Patients
Answering the $3 Trillion Question: Five Critical Strategies Essential to Healthcare's COVID-19 Financial Recovery
Healthcare’s COVID-19 Recovery Plan is Beginning to Take Shape and Patient-Friendly Tech is Center Stage
Healthcare’s Economic Recovery Will Depend on Rapid Adoption of RCM Innovation
Financial Strategies for the Post COVID-19 Recovery
Innovation: The Lasting Legacy of the COVID-19 Crisis
The COVID-19 Financial Crisis: 6 Steps Hospitals Can Take Now to Help Their Patients and Themselves
ONC Cures Act Final Rules – Another Milestone for the Empowered Healthcare Consumer
Witnessing the Dawn of Healthcare’s Consumer Revolution
EHR Systems. The Cure Has Become Worse Than the Disease.
Top Healthcare Trends for 2020 & Some Early Wins in the Quest for Transformation
Making the Case for Patient Financial Quality and Medical Quality
The American Healthcare System’s 800-pound Gorilla Has Spoken
Disruption and the “Retailization” of Healthcare
J.P. Morgan Healthcare Conference 2020 - Innovation, Efficiency & the Consumer
Patient Pre- and Point-of-Service Pay Begins with Financial Engagement
40 Percent of Hospital Revenue at Risk: Patient Loyalty is Imperative
Healthcare Price Transparency: Doctors Need It Too
Hospital Budgets 2020: Resist the Cost-Cut Bias and Invest for Success
Medicare’s Price Transparency Rules Alone Don’t Deliver What Patients Need - a Patient-First Approach Does
Where’s My Pizza? A Winning New Vision for Transparency in Healthcare
Hospital Patient Revenue Cycle: Providers Can Turn Pain into Gain
How Ambulatory Surgical Centers are Leveraging Patient Engagement to Grow Market Share & What Hospitals Can Do to Compete
Hospital Billing Practices are Under a Microscope and Providers Are Responding to the Public and Political Scrutiny
Addressing Patient Financial Toxicity for the Oncology Industry
Tackling Rampant Waste in Healthcare - A Guide for Healthcare Providers in the New Consumer-Driven Marketplace
Six Ways to Engage Patients for Better Consumer and Provider Outcomes
Healthcare Cost Management - How to Achieve Your Goals and Remain Competitive
Strengthening Patient-Provider Relationships and Minimizing Physician Attrition
Why Financial Engagement Should Be On Every Provider's Priority List
Private Equity Investments and the Drive for Innovation in Healthcare
Authentic Patient Engagement, Pt. 2 - The New Provider/Patient Partnership
Authentic Patient Engagement: What It Is, and How to Achieve It – Pt.1
Taking the Blinders Off Medicare’s Price Transparency Rules – A Healthcare Industry Alert
Why You Should Care About the High Cost of Healthcare Collections
A Concept Whose Time Has Come: One Bed - One Bill
We The Patients: Consumerism, Convenience & Technology
What a “Healthcare Platform” Is and Why It Should Matter to You
Electronic Medical Record Systems: Powerful for Clinical Engagement, A Liability for Patient Financial Engagement
The Big Money is Betting on Healthcare. What That Means for Providers and Patients
5 New Rules that Could Change the Way You Deliver Healthcare
The Three “I”s – Key Principles to Prosper in the Consumer-Driven Healthcare Market
Consumers are Online. Why Aren’t They Using Healthcare Provider Portals?
Tackling Surprise Medical Bills: The First Step Toward a Comprehensive Patient Financial Experience Strategy
Surprise Medical Bills: The 6-Tools Providers Need to Prevent Them
Healthcare’s Strategy for Patient Engagement & Patient Payments: If Hospitals Don’t Drive, Regulators Will
HHS's New Rules on Interoperability and Patient Access: Health Records are Only the Beginning
Exceed Patient Expectations With a Platform for Excellence
Call it a Crusade: Why I Started Loyale Healthcare
Thriving in a Cost-Conscious Healthcare Marketplace
Managing Adaptive Change in Healthcare
How Self-Service and Automation Add Value to Patient Financial Engagement
Transforming the Patient Experience
Defend Your Market Share in a Competitive Consumer-Driven Market
5 Strategies for Successful Digital Patient Financial Engagement
The Promise of Collaboration to Align Revenue Cycle with Care
Adapting to a Changing Playing Field in Healthcare
The Surprising Outcomes of Superior Patient Financial Engagement
Mastering the Art of Digital Patient Engagement
Solving the Patient-Pay Challenge
Consumerism is the New Ball Game
4 Best Practices for Patient Responsibility Portfolio Management
Are Patients Now Customers Too?
Why does being a market leader matter?
It’s about more than just healthcare.
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