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The Journey

Transforming the Patient-Provider Experience

Written, edited and curated by Loyale founder Dan Peterson, The Journey explores ideas and innovation to enrich the patient-provider relationship

Consumers are Online. Why Aren’t They Using Healthcare Provider Portals?

Tackling Surprise Medical Bills: The First Step Toward a Comprehensive Patient Financial Experience Strategy

Surprise Medical Bills: The 6-Tools Providers Need to Prevent Them

Healthcare’s Strategy for Patient Engagement & Patient Payments: If Hospitals Don’t Drive, Regulators Will

HHS's New Rules on Interoperability and Patient Access: Health Records are Only the Beginning

Exceed Patient Expectations With a Platform for Excellence

Call it a Crusade: Why I Started Loyale Healthcare

Thriving in a Cost-Conscious Healthcare Marketplace

Managing Adaptive Change in Healthcare

How Self-Service and Automation Add Value to Patient Financial Engagement

Transforming the Patient Experience

Strengthening Patient-Provider Relationships and Minimizing Physician Attrition

Defend Your Market Share in a Competitive Consumer-Driven Market

5 Strategies for Successful Digital Patient Financial Engagement

The Promise of Collaboration to Align Revenue Cycle with Care

Adapting to a Changing Playing Field in Healthcare

The Surprising Outcomes of Superior Patient Financial Engagement

Mastering the Art of Digital Patient Engagement

Solving the Patient-Pay Challenge

Consumerism is the New Ball Game

4 Best Practices for Patient Responsibility Portfolio Management

Are Patients Now Customers Too?

Why does being a market leader matter?

It’s about more than just healthcare.

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