Health system and hospital financial performance began to rebound in Q3 as volumes recovered from Q2’s suspension of elective or nonessential services. But with COVID-19 cases and hospitalizations now hitting all-time highs across the country, Healthcare is looking to the incoming administration for a coordinated federal response to the...
The heroic efforts of health systems and hospitals to respond to the pandemic have accelerated innovation that will affect healthcare forever. As traditional healthcare providers emerge from the COVID-19 crisis into the New Health Economy, will they be prepared to do battle for healthcare consumers (and the dollars they direct) against a...
Amidst the barrage of events profoundly affecting Americans in 2020, it can be difficult to envision what “normal” will look like when the crisis and election turmoil have passed. For healthcare, however, the signs are clear - and although the changes may not end up being as dramatic as some may have wanted (or feared), the economics of care...
Just published survey results paint a picture of an industry in serious financial distress, but with the lessons learned and tools acquired to overcome today’s challenges and position for long-term growth. Many of the best-practices of the COVID-19 crisis will have a lasting impact on every stakeholder in the American healthcare system for...
When the COVID-19 national health emergency was proclaimed in March of this year, telehealth skyrocketed. Made possible by regulatory waivers and healthcare providers’ rapid innovation, virtual care delivery has quickly become one of the biggest success stories of the crisis. The next phase in the development of this exciting new channel calls...
Just published analysis calls out the six COVID-19-inspired trends that are driving transformation across the healthcare industry. As the industry begins planning for its post-COVID recovery and long-term success, its financial relationship with patients must become a strategic priority.
Just published research reports that patients are very happy with their COVID-19- inspired virtual care experiences, but barriers to care threaten to reduce adoption and dampen satisfaction. To achieve a truly patient-centric experience, Hospitals and Health Systems must expand their vision for virtual care to include every patient experience...
COVID-19 and the upcoming election have kept healthcare access and affordability at the center of the national debate for providers, payers (insurers), regulators and Congress. With all this pressure, 2021 may be the year for healthcare’s long-called-for transformation to a more patient centric operating model.
Most healthcare providers were forced to defer longer-term strategic initiatives to deal with the urgent operational and financial challenges presented by the novel coronavirus pandemic. As health systems and hospitals have resumed long-term planning, investment and execution, the discoveries made during the COVID-19 crisis figure large in...
The healthcare marketplace was in the midst of change before the pandemic, but COVID-19 radically shortened the timetable. Health systems and hospitals planning for their recoveries must now consider how their patients would prefer to do business from now on – and it definitely isn’t business as usual.
