Kevin Fleming, Chief Executive Officer
Recent Posts
Health Systems, COVID-19 and the Redefined Healthcare Landscape in 2021 and Beyond
by
Kevin Fleming, Chief Executive Officer
(Tuesday, Oct 27, 2020 7:54:50 AM)
The Future for Virtual Health Care in a Consumer-Driven Marketplace
by
Kevin Fleming, Chief Executive Officer
(Tuesday, Oct 20, 2020 11:31:41 AM)
When the COVID-19 national health emergency was proclaimed in March of this year, telehealth skyrocketed. Made possible by regulatory waivers and healthcare providers’ rapid innovation, virtual care delivery has quickly become one of the biggest success stories of the crisis. The next phase in the development of this exciting new channel calls...
The Trends Defining Healthcare’s Next Normal. The Hospital Financial Model They Require
by
Kevin Fleming, Chief Executive Officer
(Tuesday, Oct 13, 2020 11:39:03 AM)
Just published analysis calls out the six COVID-19-inspired trends that are driving transformation across the healthcare industry. As the industry begins planning for its post-COVID recovery and long-term success, its financial relationship with patients must become a strategic priority.
Patients Love Virtual Health. Digital Financial Engagement Makes it Better.
by
Kevin Fleming, Chief Executive Officer
(Tuesday, Oct 6, 2020 10:53:14 AM)
Just published research reports that patients are very happy with their COVID-19- inspired virtual care experiences, but barriers to care threaten to reduce adoption and dampen satisfaction. To achieve a truly patient-centric experience, Hospitals and Health Systems must expand their vision for virtual care to include every patient experience...
Surprise Bills are in the Headlines Again. Let's Solve the Problem
by
Kevin Fleming, Chief Executive Officer
(Tuesday, Sep 29, 2020 12:03:39 PM)
COVID-19 and the upcoming election have kept healthcare access and affordability at the center of the national debate for providers, payers (insurers), regulators and Congress. With all this pressure, 2021 may be the year for healthcare’s long-called-for transformation to a more patient centric operating model.
The Long-Term Impacts of COVID-19 on Healthcare Are Becoming Clear
by
Kevin Fleming, Chief Executive Officer
(Tuesday, Sep 15, 2020 11:45:38 AM)
Most healthcare providers were forced to defer longer-term strategic initiatives to deal with the urgent operational and financial challenges presented by the novel coronavirus pandemic. As health systems and hospitals have resumed long-term planning, investment and execution, the discoveries made during the COVID-19 crisis figure large in...
4 Changes Healthcare Providers Must Embrace for Success After COVID
by
Kevin Fleming, Chief Executive Officer
(Wednesday, Sep 9, 2020 12:16:38 PM)
The healthcare marketplace was in the midst of change before the pandemic, but COVID-19 radically shortened the timetable. Health systems and hospitals planning for their recoveries must now consider how their patients would prefer to do business from now on – and it definitely isn’t business as usual.
COVID-19: Healthcare Consumerism’s Tipping Point
by
Kevin Fleming, Chief Executive Officer
(Tuesday, Sep 1, 2020 9:25:43 AM)
Experts have been predicting for years that consumerism - the active, informed exercise of patient choice - would be the remedy to healthcare’s high costs and widespread inefficiencies. Historically, patients have lacked the tools and information needed to fulfill their roles in the provider-payer-patient transaction, but big changes caused by...
Healthcare Affordability is More Than a Problem. It’s a Crisis
by
Kevin Fleming, Chief Executive Officer
(Tuesday, Aug 25, 2020 2:02:50 PM)
The findings of a just-published consumer survey confirm a disturbing financial condition affecting patients and the healthcare providers that serve them. Until improved systems for enhancing healthcare affordability are embraced, the financial security of patients and providers is threatened, whether consumers are insured, under-insured or...
Virtual Health Demands Virtual, Affordable Patient Payment
by
Kevin Fleming, Chief Executive Officer
(Tuesday, Aug 18, 2020 1:35:34 PM)