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The Journey

Transforming the Patient-Provider Experience

Written, edited and curated by Loyale founder Dan Peterson, The Journey explores ideas and innovation to enrich the patient-provider relationship

Hospital Budgets 2020: Resist the Cost-Cut Bias and Invest for Success

by Kevin Fleming, Chief Executive Officer (Tuesday, Dec 10, 2019 11:07:27 AM)

Most of us are familiar with the aphorism, “You have to spend money to make money”, but many health systems and hospitals have relied primarily on cost cutting to preserve deteriorating operating margins. As consumerism in healthcare continues to expand, providers must invest to improve efficiencies, engage consumers and drive growth.

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How Ambulatory Surgical Centers are Leveraging Patient Engagement to Grow Market Share & What Hospitals Can Do to Compete

by Kevin Fleming, Chief Executive Officer (Tuesday, Oct 29, 2019 1:13:04 PM)

Fueled by America’s ageing population, growing occurrences of chronic disease and the high cost of healthcare, Ambulatory Surgical Centers (ASCs) are wielding their reputation for better patient engagement and lower cost to attract a growing share of the healthcare market. Hospitals and other full-service providers are finding new ways to...

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