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The Journey

Transforming the Patient-Provider Experience

Written, edited and curated by Loyale founder Dan Peterson, The Journey explores ideas and innovation to enrich the patient-provider relationship

Witnessing the Dawn of Healthcare’s Consumer Revolution

by Kevin Fleming, Chief Executive Officer (Wednesday, Mar 4, 2020 12:42:53 PM)

Events have converged to force healthcare in America to a tipping point. Stressed by overwhelming financial burdens, better consumer experiences in other sectors and with the support of regulators, patients are flexing their consumer might to force change and stimulate disruption. Traditional providers are taking steps to remain relevant and...

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Disruption and the “Retailization” of Healthcare

by Kevin Fleming, Chief Executive Officer (Tuesday, Jan 28, 2020 3:04:08 PM)

Healthcare in America is on the threshold of great change, driven by disruptive new technologies, regulatory pressure and increasingly assertive, value-sensitive consumers. Recently published analysis “The top eight predictions that will disrupt healthcare in 2020” presents traditional healthcare providers with a stark choice – adapt or lose...

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