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The Journey

Transforming the Patient-Provider Experience

Written, edited and curated by Loyale founder Dan Peterson, The Journey explores ideas and innovation to enrich the patient-provider relationship

Financial Strategies for the Post COVID-19 Recovery

by Kevin Fleming, Chief Executive Officer (Tuesday, Apr 21, 2020 2:48:39 PM)

Health Systems and Hospitals are facing a COVID-19 induced financial crisis. With skyrocketing costs and lost revenue for elective and routine treatments, providers of all kinds are facing an uncertain future. As healthcare leaders begin to plan for the post-COVID environment, patients - and the revenue they represent - must be a crucial...

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Healthcare Price Transparency: Doctors Need It Too

by Kevin Fleming, Chief Executive Officer (Tuesday, Dec 17, 2019 4:46:32 PM)

Physicians and other clinicians represent an important and often overlooked constituency in the debate about healthcare price transparency. With rising out-of-pocket costs causing patients to avoid, delay or ration care, doctors need information about price to design treatment plans their patients will actually follow.

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Where’s My Pizza? A Winning New Vision for Transparency in Healthcare

by Kevin Fleming, Chief Executive Officer (Wednesday, Nov 13, 2019 1:54:02 PM)

The American healthcare industry is being called on to deliver more - more value, more satisfying patient experiences and ultimately, real patient transparency. By integrating clinical, financial and administrative functions, providers are finding that answering this call is the key to their own long-term success.

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Hospital Patient Revenue Cycle: Providers Can Turn Pain into Gain

by Kevin Fleming, Chief Executive Officer (Tuesday, Nov 5, 2019 3:04:28 PM)

When Healthcare Revenue Cycle Executives were asked what their top five pain points were, their responses painted a picture of an industry struggling to adapt to today’s increasingly consumer-driven marketplace and frustrated with the performance of existing systems. Some trailblazing providers are elevating revenue cycle and forging innovative...

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